Privacy Policy

1. Information We Collect

QC Tool Swap collects information necessary to facilitate peer-to-peer tool sharing transactions:

• Account Information: Name, email address, phone number, and location (city, state, ZIP code)
• Tool Listings: Photos, descriptions, and pricing information for tools you list
• Transaction Data: Purchase history, rental records, and payment information
• Communications: Messages between users, reviews, and support inquiries
• Usage Data: How you interact with our platform, including browsing history and preferences

2. How We Use Your Information

• To facilitate transactions between users
• To process payments securely through Stripe
• To send notifications about transactions, messages, and platform updates
• To provide customer support
• To improve our services and develop new features
• To prevent fraud and ensure platform safety

3. Information Sharing

We share your information only as necessary to operate the platform:

• With Other Users: Your name, location, and profile information are visible to facilitate transactions
• Payment Processors: Stripe processes payments; their privacy policy applies to payment data
• Service Providers: Email and SMS providers for notifications (as per your preferences)
• Legal Requirements: When required by law or to protect rights and safety

We do not sell your personal information to third parties.

4. Communication Preferences

You can control how we communicate with you through your account settings:

• Choose between email, SMS, or in-app messaging
• Opt out of marketing communications (transactional emails are required)
• Update preferences at any time in your dashboard

5. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted connections (SSL/TLS)
• Secure password hashing
• Regular security audits
• Limited employee access to personal data

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@qctoolswap.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention.

8. Children's Privacy

QC Tool Swap is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of material changes via email or prominent notice on the platform. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about this privacy policy or our data practices: